Position Details

Customer Service Rep.


$10.00 to $15.00 Per/Hr.


Job Description:

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.


Duties & Responsibilities:

  • Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
     


Type of position: Full-Time, Part-Time, Temporary, On-Call


Availability: OPEN


 

 

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